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Contacts

Have a question about your account, a payment or a bonus? Choose the channel that suits you best.

Online Chat

The quickest way to reach us is the yellow Online Chat tab on the right side of every page on the brand site. Before the conversation starts, enter your e-mail, name, last name and phone number and press SAVE, then pick the topic of your question.

Before You Write

Many answers are already on the FAQs page: account, cash transactions and verification. If you contact us about a payment, have the date, the method and the amount ready.